Privacy Policy
Last updated: October 28, 2026
welcometobenin.com places particular importance on protecting your personal data. This policy explains what data we collect, why, how long we keep it, and what your rights are — in accordance with Law No. 2017-20 of April 20, 2018 on Bénin’s Digital Code (Book V), overseen by the Data Protection Authority (APDP).
1. Who is responsible for processing your data?
welcometobenin.com is operated by TEFLEX, an entity registered in Bénin (RCCM RB/COT/26 A 115922, IFU 1200902064509), headquartered in Cotonou. For any question about your personal data, you can contact us via the Contact page or at the address listed in our Legal Notice.
2. What data we collect, and why
2.1 If you simply browse the site (traveler)
| Data | Why | Legal basis |
|---|---|---|
| IP address, timestamp, click type (WhatsApp, call, website) | Measure listing traffic, detect click-fraud attempts, and calculate the contact statistics shown to professionals | Legitimate interest — ensuring platform integrity and reliable statistics |
| Technical session cookie | Avoid counting the same click more than once from the same browser | Legitimate interest — technical operation of the site |
What we don’t do: we don’t build an advertising profile from this data, we never resell it to anyone, and it’s used only for the two purposes above.
2.2 If you contact us (contact form)
Name, email, message — used only to respond to your request, never reused for commercial purposes without your explicit consent.
2.3 If you’re a professional listed on the platform
| Data | Why |
|---|---|
| Name, email, password (hashed, never stored in plain text) | Create and secure your professional account |
| Your business information (name, address, phone, description, photos, city) | Publish your listing in the directory |
| Generated-contact statistics | Let you track your listing’s performance (contact statistics shown to professionals) |
2.4 Founding partners list
When you register your interest in our future visibility options, we collect your email address, your business name, its category and, if you provide it, your WhatsApp number. This data is used solely to inform you about these offers. It is shared with our email service provider (Brevo).
3. How long do we keep this data?
- Click/contact data (ClickEvent, including IP address): kept for 13 months, then automatically deleted — a duration aligned with standard audience-measurement practice, sufficient for the statistics shown to professionals and fraud detection, without indefinite retention.
- Professional account: kept as long as your account is active; deleted on request or after an extended period of inactivity (see section 4).
- Contact messages: kept as long as needed to handle your request, then archived or deleted.
- Founding partners list: kept until you withdraw your consent (via the unsubscribe link in our communications) or upon request for deletion submitted via the Contact page.
4. Your rights
In accordance with Bénin’s Digital Code, you have the following rights over your personal data:
- Right of access: know what data we hold about you
- Right of rectification: correct inaccurate information
- Right of erasure: request deletion of your data
- Right of objection: object to a particular use of your data
To exercise any of these rights, contact us via the Contact page. If you believe your rights aren’t being respected, you can also refer the matter to the APDP (Bénin’s Data Protection Authority).
5. Cookies
welcometobenin.com uses only technical cookies necessary for the site to function (session persistence, anti-fraud click deduplication described in section 2.1). We do not use third-party advertising cookies.
6. Security
We implement reasonable technical measures to protect your data (hashed passwords, encrypted HTTPS connections, role-based access to data). No system is infallible; in the event of a security incident affecting your data, we commit to informing you in accordance with our legal obligations.
7. Changes to this policy
This policy may evolve, particularly as new features or visibility options for professionals are added to the platform. The last-updated date is shown at the top of this page.